Terms & Conditions
The Mortgage Link — SMS & Mobile Messaging Terms
1. Program Name & Description
The Mortgage Link offers automated and manual SMS/text messaging communications to provide loan updates, marketing announcements, rate alerts, customer service support, and account notifications.
2. Message Frequency
Message frequency varies depending on your interactions with us, loan status updates, or requested information.
3. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and mobile service plan. The Mortgage Link does not charge standard fees for receiving text messages, but carrier charges may apply.
4. Customer Support Contact Information
If you experience any issues or need assistance regarding text messaging, you can request support by:
- Texting HELP in response to any SMS message you receive from us.
- Emailing support at: info@themortgagelink.com
5. Opt-Out Instructions
You can opt out of receiving SMS messages from The Mortgage Link at any time.
- Reply STOP to any text message to unsubscribe immediately.
- Upon replying STOP, you will receive a final confirmation message confirming that you have been unsubscribed. No further messages will be sent unless re-initiated.
6. Privacy & Data Protection Policy
The Mortgage Link respects your privacy. Mobile information and personal data collected through our SMS program will not be sold, rented, shared, or disclosed to third parties for commercial, cross-marketing, or affiliate marketing purposes. Your contact information is used strictly to deliver services and requested information related to The Mortgage Link.